Supportomate develops a fully autonomous voice-operated call-center rep to help enterprises scale their sales and customer service processes, using a proprietary conversation learning technology. As seen below, our conversation learning technology can be used to pre-build conversations for every interaction a carrier may have with their customers, in every point in their lifecycle, for different product lines.
There are many conversational AI vendors - and all of them offer the following components: integration with messaging channels, natural language processing, and the ability to create pre-scripted dialogues. They can’t, however, handle real life conversations.